Privacy Policy

At East West Technology, we value and respect the privacy of our customers. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, make a purchase, or engage with our services.

Information We Collect:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and usage data to improve our website and services.

How We Use Your Information:

• Order Processing: We use your information to process orders, deliver products, and provide customer support.
• Communication: We may contact you with updates on your order, promotions, special offers, or to respond to your inquiries.
• Improvement of Services: Your information helps us improve our products, services, and website performance.
• Marketing: With your consent, we may send marketing materials, including newsletters, promotions, and offers, that may interest you.

How We Protect Your Information:

• Security Measures: We implement security protocols, including encryption, to protect your personal information from unauthorized access, alteration, or disclosure.
• Payment Information: We do not store sensitive payment details, such as credit card information. Payments are processed securely through trusted third-party payment gateways.

Sharing Your Information:

• Third-Party Service Providers: We may share your information with trusted partners, such as payment processors, shipping companies, or customer service providers, to complete your orders or assist with customer service. These third parties are required to protect your information in accordance with this Privacy Policy.
• Legal Requirements: We may disclose your personal information if required by law or in response to legal requests, such as subpoenas or court orders.

Cookies:

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies allow us to personalize content, analyze site traffic, and remember your preferences. You can choose to disable cookies through your browser settings, though some website features may not work properly if cookies are disabled.

Your Rights and Choices:

• Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting us.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please feel free to contact us:

• Phone: +92 341 514 0620
• Store Location: Basement Shop No. 71, 72, Hafeez Center, Gulberg 3, Lahore.

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal information. Thank you for trusting East West Technology.